Whisper - Tungsten

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Shimmering Whisper rugs In Tungsten, super soft, shaggy in texture, whisper rugs are a must have for the coming year. The yarn is made from polyester and is very fine, the rugs weight is 2400gr/m2. Whisper rugs are hand-tufted in China and can be custom made to your required size.

Delivery

A professional courier service like DHL, APC or FedEx delivers all our rugs. All items need to be signed for; we can ask the courier to leave in a safe place but this voids the insurance. We can change the delivery address to a neighbour if required. Delivery is normally the next day once we mark the item sent, overseas deliveries will take longer. Next-day deliveries are between 8 am and 6 pm, and Saturday deliveries are between 8 am and 12 noon. (Please note Saturday deliveries are £25)

Returns

If you need to return your item, we recommend an online courier broker like parcels2go, parcelmonkey or parcelbroker.  Once the rug is back with us and checked we will issue a full refund. The only cost the customer will incur is the return postage. Please remember when inputting the return dimensions into the courier’s system, it’s the rolled-up size (package size) you input, not the size of the actual rug/item. Our return address is, The Rug Retailer, Office 1 - Unit H, Catherine Street Business Centre, Warrington, WA5 0LH.

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